Network Services From IT Experts


Technology solutions to increase productivity, efficiency, and growth – all while keeping your network and confidential data safe and sound.

 

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.  We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Think Tank NTG, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with?

Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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  • Comments

      5 HIPAA MYTHS 003

      What Our Clients Say

      • They actually do what they say they are going to do - and they do it well
        Momence
        Van Drunen Farm

        I use Think Tank for larger projects that I need help with or when I need a higher level of expertise. Think Tank's sales staff is responsive and courteous and their engineers are always knowledgeable and friendly. I think one of the best things about working with Think Tank is that they actually do what they say they are going to do - and they do it well.

      • Their attention to detail and follow up is very impressive.
        Lighthouse Academies

        We have relied on Think Tank support for all of our locations in Wisconsin, Illinois, Arkansas, New York ,Massachusetts, Washington and Indiana. Their engineering staff is outstanding and have been willing and able to accommodate our unique situations as they arise without hesitation and Think Tank’s sales staff have supported me as if I were their only client. Their attention to detail and follow up is very impressive.

      • Qualities that are hard to find
        Waulkegan
        NOSCO, Inc.

        I can't think of any one experience, but I can say that we enjoy working with you Keith and your team. You are honest, responsive and truly care - qualities that are hard to find.

      • They helped us become HIPAA Compliant
        Office of Michael Min, DDS

        Think Tank NTG did an outstanding job assessing and informing our dental practice on how we would score in the case of a HIPAA compliance audit by DHHS.  By spending time looking at our office and our computers, they were able to assess practices that were already in place and made suggestions on what needed to be changed in order to become compliant.  They looked at staff log-ins and password issues, workstation and server security, our wireless network, email service, antivirus updates, and backups, to name a few.  We were scored on our practices and given a report with issues of concerns and a recommendation on how to fix each issue.  The best part was that they provided us with the written Policies and Procedures needed to update our policy manual.  Think Tank NTG provided us a binder with a very detailed report, and a team of technicians sat down with us to go over the results.  Their professionalism in explaining their concerns and how to resolve those concerns were beyond our expectations. 

      • The journey to choose Think Tank and the Ruckus product could not have been smoother
        Carroll Consolidated School Corp.

        Carroll Consolidated School Corporation was looking to upgrade its wireless infrastructure and the journey to choose Think Tank and the Ruckus product could not have been smoother. From the initial Ruckus product briefing, through the quoting process, through the wiring and product installation, to the configuration and training, Think Tank met every need I had. The project was completed on time and to my complete satisfaction. I would definitely recommend Think Tank for future projects.

      • Excellent customer service
        Diocese of Gary

        Our organization has been a client of Think Tank for over 15 years. Throughout the years Think Tank has provided excellent customer service and has proven to be very professional and knowledgeable in what they do. Being a one person IT department, they have been a very reliable resource for me.

      • I have no idea how we ever lived without it
        Friona ISD

        We subscribed to ThinkHelpDesk in October of 2012 and I have no idea how we ever lived without it.  Our team has become much more productive and our response times have lowered enormously.  I’m sure that we quickly recovered the money spent on the service just in labor times alone.  The teachers and staff also love it because now they are informed of the progress of their ticket every step of the way. Also, the team at ThinkHelpDesk is always available to help when we have problems.  If they weren't able to help immediately, their response time has always been just a couple of hours at most.  Using ThinkHelpDesk for our Technology, Maintenance, Custodial and Transportation work orders is absolutely the best program we have implemented this year.

      • An IT Company that is easy to work with
        LaPorte Fire Department

        For years we have struggled to find continuity with our IT needs.  It wasn’t until we hired Think Tank to update our systems and install a new server did we realize how easy it could be to work with an IT company.  Anthony Zorica explained every step of the process (in terms we could understand) and was available 24/7 to provide support.  We couldn’t be happier with Think Tank and all their personnel, so much so that we have just entered into a Managed Service Agreement for them to handle all of our IT needs.

      Latest Blogs

      Couple Exploits Vulnerability With IRS Filing System, Steals $1M, Goes to Jail

      Mr. Alika is set to serve 80 months in prison followed by three years of supervision upon release, and must pay $1,963,251.75 in restitution for conspiracy to commit money laundering. On the other hand, his wife must serve 21 months of jail time, followed by three years of supervision and an IRS restitution of $245,790.08 for structuring cash withdrawals to avoid the required bank reporting. They both pled guilty to their respective crimes.

      Their actual crime: laundering $1 million in money stolen from the U.S. Treasury by filing fraudulent forms. In particular, they filed fraudulent income tax returns using data stolen from the Get Transcript service. Get Transcript was originally created so that taxpayers could review their past returns, but the Alikas used it to obtain data that they needed to steal from the IRS.

      The Alikas, and their co-conspirators, would then use the funds to purchase prepaid debit cards, and register them to the identities that they had stolen. They would then file their tax returns using the fake identities and receive the refunds on the prepaid cards. The cards were then used to purchase money orders and deposit the money into bank accounts, which was then withdrawn in small amounts to avoid suspicion and bank reporting.

      Keep in mind that this isn’t the first time Get Transcript has been utilized for fraudulent activity. In May 2015, 100,000 tax accounts were stolen and used to steal $50 million from the IRS. That’s a ton of cash that could have been saved if it weren’t for the lax authentication requirements. In response to this case, the United State Department of Justice put out a press release outlining some best practices to keep personal information and accounts as safe and secure as possible.

      File Your Taxes Early
      If you’ve already filed your legitimate tax return, refund criminals like the Alikas can’t file using your identity. The longer a return goes without being filed, the more time you’re giving hackers to file a fraudulent return using your stolen identity.

      Use Strong Usernames and Passwords
      This tip can be applied to all online accounts--especially those that contain sensitive information, like your tax return. You should have passwords and usernames that are unique to your person; if someone else were to get ahold of your credentials, or if you share them, the chances of them getting stolen multiply.

      BONUS TIP: Randomized strings of upper and lower-case letters, numbers, and (if permitted) symbols are the most secure option when selecting a password.

      For more information on how to keep your computer systems and your identity safe, reach out to us at 800-501-DATA.

      Learn More

      Know someone who would benefit from Think Tank NTG? Let us know!

      Latest Blog Entry

      The Internal Revenue Service is one organization that you don’t want to mess with. Thanks to their antics filing fraudulent tax returns through the often-exploited Get Transcript site managed by the IRS, Anthony and Sonia Alika have to do some time in the slammer; and that’s...

      Latest News

      Think Tank NTG launches new website!

      Think Tank NTG is proud to announce the launch of our new website at www.thinktankntg.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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