Network Services From IT Experts


Technology solutions to increase productivity, efficiency, and growth – all while keeping your network and confidential data safe and sound.

 

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.  We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Think Tank NTG, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with?

Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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  • Comments

      What Our Clients Say

      • They actually do what they say they are going to do - and they do it well
        Momence
        Van Drunen Farm

        I use Think Tank for larger projects that I need help with or when I need a higher level of expertise. Think Tank's sales staff is responsive and courteous and their engineers are always knowledgeable and friendly. I think one of the best things about working with Think Tank is that they actually do what they say they are going to do - and they do it well.

      • Their attention to detail and follow up is very impressive.
        Lighthouse Academies

        We have relied on Think Tank support for all of our locations in Wisconsin, Illinois, Arkansas, New York ,Massachusetts, Washington and Indiana. Their engineering staff is outstanding and have been willing and able to accommodate our unique situations as they arise without hesitation and Think Tank’s sales staff have supported me as if I were their only client. Their attention to detail and follow up is very impressive.

      • Qualities that are hard to find
        Waulkegan
        NOSCO, Inc.

        I can't think of any one experience, but I can say that we enjoy working with you Keith and your team. You are honest, responsive and truly care - qualities that are hard to find.

      • They helped us become HIPAA Compliant
        Office of Michael Min, DDS

        Think Tank NTG did an outstanding job assessing and informing our dental practice on how we would score in the case of a HIPAA compliance audit by DHHS.  By spending time looking at our office and our computers, they were able to assess practices that were already in place and made suggestions on what needed to be changed in order to become compliant.  They looked at staff log-ins and password issues, workstation and server security, our wireless network, email service, antivirus updates, and backups, to name a few.  We were scored on our practices and given a report with issues of concerns and a recommendation on how to fix each issue.  The best part was that they provided us with the written Policies and Procedures needed to update our policy manual.  Think Tank NTG provided us a binder with a very detailed report, and a team of technicians sat down with us to go over the results.  Their professionalism in explaining their concerns and how to resolve those concerns were beyond our expectations. 

      • The journey to choose Think Tank and the Ruckus product could not have been smoother
        Carroll Consolidated School Corp.

        Carroll Consolidated School Corporation was looking to upgrade its wireless infrastructure and the journey to choose Think Tank and the Ruckus product could not have been smoother. From the initial Ruckus product briefing, through the quoting process, through the wiring and product installation, to the configuration and training, Think Tank met every need I had. The project was completed on time and to my complete satisfaction. I would definitely recommend Think Tank for future projects.

      • Excellent customer service
        Diocese of Gary

        Our organization has been a client of Think Tank for over 15 years. Throughout the years Think Tank has provided excellent customer service and has proven to be very professional and knowledgeable in what they do. Being a one person IT department, they have been a very reliable resource for me.

      • I have no idea how we ever lived without it
        Friona ISD

        We subscribed to ThinkHelpDesk in October of 2012 and I have no idea how we ever lived without it.  Our team has become much more productive and our response times have lowered enormously.  I’m sure that we quickly recovered the money spent on the service just in labor times alone.  The teachers and staff also love it because now they are informed of the progress of their ticket every step of the way. Also, the team at ThinkHelpDesk is always available to help when we have problems.  If they weren't able to help immediately, their response time has always been just a couple of hours at most.  Using ThinkHelpDesk for our Technology, Maintenance, Custodial and Transportation work orders is absolutely the best program we have implemented this year.

      • An IT Company that is easy to work with
        LaPorte Fire Department

        For years we have struggled to find continuity with our IT needs.  It wasn’t until we hired Think Tank to update our systems and install a new server did we realize how easy it could be to work with an IT company.  Anthony Zorica explained every step of the process (in terms we could understand) and was available 24/7 to provide support.  We couldn’t be happier with Think Tank and all their personnel, so much so that we have just entered into a Managed Service Agreement for them to handle all of our IT needs.

      Latest Blogs

      Is FOU (Fear Of Upgrades) Paralyzing YOU?

      Staying current with software and hardware is a challenge for companies of all sizes, especially if you’re still doing manual updates. The number of PCs and other devices your IT team has to manage has become a huge effort as you work to maintain and update apps, patch OSs and continually replace outdated, lost or stolen machines.

      New, employee-owned devices are probably entering into your IT environment as well – with employees seeking flexibility to work their way – creating further management challenges. These employee-owned devices might already be running Windows 10 or another OS and your business-critical apps may not be compatible, which can cause a loss in employee productivity. And when employees use their own devices to access critical-business data without complying with company security policies, it puts your data at risk.

      If you identify with these challenges, you should join the growing number of forward-thinking businesses that are modernizing their desktop computing environments through app and desktop virtualization. This is a cost-effective yet powerful alternative to physically managing all of your employee desktops and other devices.

      Think Tank provides app and desktop virtualization solutions powered by Citrix allowing you to both modernize your computing environment and transform the way you manage and support your employee desktops, laptops and personal devices. With app and desktop virtualization solutions from Think Tank and Citrix, you can:

      • Centrally manage and securely deliver Windows desktops and apps to any device – PCs, Macs, tablets, smart phones, laptops, and thin clients – all with complete personalization for your employees
      • Adopt the latest Windows OS with ease and speed – as soon as its available
      • Run multiple OSs side-by-side on any device
      • Extend the life of your legacy apps without requiring you to upgrade them for new OS releases
      • Run newer apps on older hardware, extending its useful life
      • Provide mobile workers with secure access to their desktops from anywhere, anytime, on any device
      • Significantly reduce the time, complexity and costs associated with desktop management

      To learn more about all the benefits of app and desktop virtualization solutions from Think Tank and Citrix, visit www.SolveITwithCitrix.com/infographic/thinktankntg where you can access a library of resources including whitepapers and videos. Or give us a call at 1-800-501-DATA.

      Learn More

      Conquering the Tech Talk Barrier

      That’s why we were especially pleased to receive feedback from a business we assisted recently during a disaster situation. The busy doctor’s office was without internet and work systems were down, their usual tech was on vacation and his back-up was a no show, so stress levels were high. The contact for the business, Gabby, speaks English as a second language to her native German, adding another layer of complexity to the usual tech talk barrier. Or so it would seem.

      Gabby called Think Tank for help, and it turns out Anthony, one of our amazing techs, was able to make Gabby feel very comfortable in a stressful situation. Not only was Think Tank able to step in and rescue the office technology, but Anthony was also able to explain things in a way to Gabby so she understood the situation. Here’s what she sent us following her appointment with Think Tank:

      “I wanted to thank you again for the promp respond even so that we are not a current client of you. Your technician was friendly and kind and explained things and I did not fill like an idiot. He knew how to tell thinks to the client in normal terms so that I was able to understand what was wrong.”

      Our pleasure Gabby – thank you for allowing Think Tank NTG to help!

      If you’re looking for a better way to manage your company’s IT, contact Think Tank NTG, the home of Flat-Fee IT. No surprises with your network, and no surprises in your bill! Visit thinktankntg.com to learn more.

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      Prepare for Any Business Disruption with the Super Heroes of BDR @ Think Tank NTG & Citrix

       

      Any expected or unexpected event that interrupts everyday operations and prevents people from doing their work can bring your business to its knees – not just financially, but also in terms of lost productivity, damage to reputation and other less quantifiable but equally serious consequences.

      That’s the bad news.

      The good news is that even if you can’t predict when an unforeseen event will disrupt your business, you can prepare. And being prepared can make the difference between operations coming to a halt or business continuing as usual.

      Think Tank provides app and desktop virtualization solutions powered by Citrix that help businesses like yours ensure workforce continuity during any disruption.

      Our solutions ensure workforce continuity by providing secure remote access for employees to do their jobs anywhere. That means the ability to easily access everyday business applications and data using any device, with an interface that works exactly the same way whether it’s on a business laptop or personal tablet.

      On the IT side of things, because secure remote access is built into app and desktop virtualization solutions from Think Tank and Citrix, there’s no need to maintain a separate set of business continuity access tools and devices.

      To learn more about all the benefits of app and desktop virtualization solutions from Think Tank and Citrix, visit www.SolveITwithCitrix.com/infographic/ThinkTankNTG where you can access a library of resources including whitepapers and videos. Or give us a call at 800-501-DATA.

      Don’t let disaster take the first swing. Be prepared with smarter IT from the superheroes of BDR. Think Tank NTG. Techs so good, they should wear capes.

       www.SolveITwithCitrix.com/ThinkTankNTG

      Learn More

      Know someone who would benefit from Think Tank NTG? Let us know!

      Latest Blog Entry

      No security solution is perfect. Each one has its own set of pros and cons. For example, relying completely on an automated solution is thorough, but it will flag plenty of threats that aren’t really threats (aka, false positives). Meanwhile, a human overseeing security is g...

      Latest News

      Think Tank NTG launches new website!

      Think Tank NTG is proud to announce the launch of our new website at www.thinktankntg.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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