Network Services From IT Experts

Technology solutions to increase productivity, efficiency, and growth – all while keeping your network and confidential data safe and sound.


Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.  We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Cloud Hosting Solutions

Reduce infrastructure costs, collaborate, and get more done with our unique cloud solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Think Tank NTG, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with?

Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
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  • Comments

      5 HIPAA MYTHS 003

      What Our Clients Say

      • They actually do what they say they are going to do - and they do it well
        Van Drunen Farm

        I use Think Tank for larger projects that I need help with or when I need a higher level of expertise. Think Tank's sales staff is responsive and courteous and their engineers are always knowledgeable and friendly. I think one of the best things about working with Think Tank is that they actually do what they say they are going to do - and they do it well.

      • Their attention to detail and follow up is very impressive.
        Lighthouse Academies

        We have relied on Think Tank support for all of our locations in Wisconsin, Illinois, Arkansas, New York ,Massachusetts, Washington and Indiana. Their engineering staff is outstanding and have been willing and able to accommodate our unique situations as they arise without hesitation and Think Tank’s sales staff have supported me as if I were their only client. Their attention to detail and follow up is very impressive.

      • Qualities that are hard to find
        NOSCO, Inc.

        I can't think of any one experience, but I can say that we enjoy working with you Keith and your team. You are honest, responsive and truly care - qualities that are hard to find.

      • They helped us become HIPAA Compliant
        Office of Michael Min, DDS

        Think Tank NTG did an outstanding job assessing and informing our dental practice on how we would score in the case of a HIPAA compliance audit by DHHS.  By spending time looking at our office and our computers, they were able to assess practices that were already in place and made suggestions on what needed to be changed in order to become compliant.  They looked at staff log-ins and password issues, workstation and server security, our wireless network, email service, antivirus updates, and backups, to name a few.  We were scored on our practices and given a report with issues of concerns and a recommendation on how to fix each issue.  The best part was that they provided us with the written Policies and Procedures needed to update our policy manual.  Think Tank NTG provided us a binder with a very detailed report, and a team of technicians sat down with us to go over the results.  Their professionalism in explaining their concerns and how to resolve those concerns were beyond our expectations. 

      • The journey to choose Think Tank and the Ruckus product could not have been smoother
        Carroll Consolidated School Corp.

        Carroll Consolidated School Corporation was looking to upgrade its wireless infrastructure and the journey to choose Think Tank and the Ruckus product could not have been smoother. From the initial Ruckus product briefing, through the quoting process, through the wiring and product installation, to the configuration and training, Think Tank met every need I had. The project was completed on time and to my complete satisfaction. I would definitely recommend Think Tank for future projects.

      • Excellent customer service
        Diocese of Gary

        Our organization has been a client of Think Tank for over 15 years. Throughout the years Think Tank has provided excellent customer service and has proven to be very professional and knowledgeable in what they do. Being a one person IT department, they have been a very reliable resource for me.

      • I have no idea how we ever lived without it
        Friona ISD

        We subscribed to ThinkHelpDesk in October of 2012 and I have no idea how we ever lived without it.  Our team has become much more productive and our response times have lowered enormously.  I’m sure that we quickly recovered the money spent on the service just in labor times alone.  The teachers and staff also love it because now they are informed of the progress of their ticket every step of the way. Also, the team at ThinkHelpDesk is always available to help when we have problems.  If they weren't able to help immediately, their response time has always been just a couple of hours at most.  Using ThinkHelpDesk for our Technology, Maintenance, Custodial and Transportation work orders is absolutely the best program we have implemented this year.

      • An IT Company that is easy to work with
        LaPorte Fire Department

        For years we have struggled to find continuity with our IT needs.  It wasn’t until we hired Think Tank to update our systems and install a new server did we realize how easy it could be to work with an IT company.  Anthony Zorica explained every step of the process (in terms we could understand) and was available 24/7 to provide support.  We couldn’t be happier with Think Tank and all their personnel, so much so that we have just entered into a Managed Service Agreement for them to handle all of our IT needs.

      Latest Blogs

      3 Instant Benefits You’ll Experience When Moving to the Cloud

      Here are three ways that the cloud can help your business.

      Anywhere Access to Applications and Data
      If your organization is new to cloud computing, one of the better ways you can capitalize on its value is by using virtual applications that are hosted on and provided by an online environment. In fact, your business might already be using cloud-based applications, like Microsoft Office 365 or the newly-renamed Google Apps, the “G Suite.” These solutions offer data storage and cloud solutions that can help your employees work effectively from anywhere with an Internet connection. This helps them get more work done, and in turn, helps your business improve efficiency.

      Additionally, it can be beneficial to host other applications and services in the cloud. For example, a cloud-based VoIP solution gives your team access to an online phone system that can be accessed via a desktop or mobile app, providing greater communication to your employees.

      Improved Budget
      Since the cloud uses virtualized machines to distribute your data, like servers and your desktop infrastructure, you can significantly cut costs by reducing the amount of hardware that you host on-site. You can manage workloads and operations all through the cloud, which helps you to optimize network operations and reduce inefficiencies. Plus, since you’re using minimal actual hardware, you save on utility bills like electricity and air conditioning, and you don’t have to maintain multiple hardware systems like you would with a whole room filled with servers.

      Simplified Network with Room for Flexibility
      When your network is simple, it means that you’re hosting it on the minimum amount of hardware possible. Calling it “simple” may not be the best way to describe it; rather, it’s using only the required hardware on-site, with the rest of it being hosted in the cloud. All of your organization’s critical solutions can be accessed and called upon from the cloud. For example, a desktop infrastructure hosted in the cloud allows you to take advantage of thin clients, which are essentially less resource-intensive workstations that call applications and desktop functionality from a centralized server. When implemented properly, thin clients can effectively reduce costs and improve efficiency. Plus, cloud-hosting allows you the flexibility to adapt resources adequately as your business grows.

      To learn more about the cloud or to ask about what the cloud can do for your business, reach out to us at 800-501-DATA.

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      Improve Productivity with Windows 10 and Office 365

      5Simply put, investing in the right technology for small business management sets your business up for the future. Together, Office 365 and Windows 10 offer a platform for success that lets you do it all—at a comfortable pace that suits your business. It can even remove the burden of many administrative tasks you may be performing manually, giving you more time to add value today and strategize for tomorrow.

      Most business users find the move to Windows 10 to be remarkably fast and easy. You’ll find everything you need immediately available on your desktop, with a familiar layout including the Start menu right where you expect it. Windows 10 enables you to immediately personalize the desktop using Live Tiles so you can quickly access applications and websites that you regularly use. It lets you run multiple applications side-by-side on your screen so you can multi-task when the need arises.

      Voice search functionality in Windows 10 helps users quickly find information on the PC, in apps, or on the internet within seconds. The new Edge browser helps teams perform research faster and add comments directly onto a web page to share ideas.

      Now let’s talk productivity. If you’re not using Office 365, you might have copies of Microsoft Office on each PC, licensed in the traditional manner. However, it can be challenging to keep track of licenses and make sure everyone is up-to-date with the latest tools. Upgrading from one desktop version to another can take time and effort.

      By choosing Office 365, you can get the advantages of cloud-based subscriptions for your core productivity applications. Because it’s subscription-based, adding or removing users is a snap, and you only pay for what you use. You can manage all your subscriptions from one online dashboard. Best of all, upgrades are automatic and continuous—meaning you get all the latest features without having to manually install new software. Your people always have the most up-to-date tools to help them get work done, and they don’t have to stop working to get them.

      Security is another critical issue that is too important to ignore, but can be difficult to manage and configure on your own. Together, Office 365 and Windows 10 can give you the confidence that Microsoft is taking care of infrastructure and data security so you don’t have to worry about it. You don’t need to spend precious capital on third-party security solutions: Windows 10 gives you robust desktop security built-in, including the Windows Defender application and firewall. And storing data in Office 365 means you’re taking advantage of Microsoft’s ISO certified datacenters—much more secure than sending files through email.

      Technology can really make the difference when it comes to business growth. With Windows 10 and Office 365, your IT is as modern as it gets. It delivers features for virtually every type of user, it’s stable, it’s reliable, and it delivers exceptional value. You work hard to ensure your business succeeds—but why work harder than you have to? Give yourself a break with Windows 10 and Office 365 today.

      Learn More

      3 Major Pain Points Alleviated By a VoIP Phone System

      Basically, VoIP uses your organization’s Internet connection to transfer your voice to its recipient. VoIP tends to use a software client that’s installed on the user’s workstation, laptop, or smartphone, which works anywhere as long as you have an Internet connection. Many organizations are finding VoIP to be an alternative to the traditional land-locked phone systems issued by telecommunication providers. Here are some of the major benefits of using software-based VoIP phone systems.

      VoIP is Versatile
      The problem with traditional office telephony is that office workers can’t (easily) take their office phone numbers with them when they leave the office. With VoIP, users can install the softphone application on any applicable device, be it a smartphone or a laptop. This makes it easier to stay in touch while on business trips or working remotely. All the user needs is a headset or a microphone.

      VoIP is Flexible
      One of the biggest pain points with telephone systems is the struggle that comes from onboarding new employees. When you acquire a larger workforce, you need to add telephones to your communications infrastructure, which can include anything from running new wires around your office, to completely remodeling to accommodate for more space. With VoIP, it’s as simple as adding new users, numbers, and extensions to your software-based phone system. You still have to watch out for bandwidth restrictions, however, due to the fact that your phone system is using your Internet connection.

      VoIP is Cost-Effective
      Let’s compare VoIP to traditional telephone services. Providers tend to bundle together services that your business may not necessarily want or need, which winds up costing your organization more money in the long run. Instead of bundling together undesired services, you can build out a VoIP service that’s specifically designed for your business. Other great features include screen sharing, instant messaging, conference calling, and so much more. You only have to pay for what you want. Regardless, VoIP uses a service which you already pay for--your Internet connection--so that you don’t have to worry about another big expense in your budget.

      If your business is rethinking its communications strategy, a VoIP solution from Think Tank NTG can be just what you need. Every business is different, though, and you need a VoIP solution that’s designed specifically with your organization’s needs in mind. To learn more, reach out to us at 800-501-DATA.

      Learn More

      Know someone who would benefit from Think Tank NTG? Let us know!

      Latest Blog Entry

      If your business is still on the fence about the cloud, you should make up your mind soon. The cloud is an investment that can help your business improve operations, cut costs, and boost productivity. It’s inevitable that most businesses will use the cloud, so it’s not a que...

      Latest News

      Think Tank NTG launches new website!

      Think Tank NTG is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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