ThinkHelpDesk at Palmetto
Mr. Brook Peabody, M. Ed
Network Manager/Property Custodian
“ThinkHelpDesk is my go to tool for end-user technology repair and maintenance tickets. It is extremely easy for the end-user to use and takes no time out of their day. ThinkHelpDesk keeps me, as the technology manager, organized. I have more time to service the needs of users due to its streamlined interface. No longer do I have to wade through hundreds of emails, I bring up think HelpDesk and it is all right there. It prints reports, categorizes, and gives feedback from end-users using a star rating system. I have been using this for over 2 years and they are continually updating the product and making it better. They have always been there if I had questions or needed assistance. I would go nowhere else for a quality product, it can be found right here with ThinkHelpDesk.”