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(FAQ) Frequently Asked Questions

General
Q:

What can I do when I lose my H drive?

A:

The first item to try is to log off of the comptuer and then log back on. Log off, not power off or restart.

  
Q:

I pushed the power button on my computer, but it will not power off.

A:

On most computers you have to push and hold the power button in for about 10 seconds before it will power off.

  
Web
Q:

What is the corporation web address?

A:

http://www.knox.k12.in.us

  
Telephone Problem
Q:

Why do I hear clicks when I dial my phone and the calls don't go through.

A:

Your phone is set to pulse dialing not tone. Locate the swithc on the side of the phone and make sure it is set to tone.