Think HelpDesk is a hosted help desk program that can be used to track service requests of any kind including IT maintenance, building maintenance requests, purchasing requests and much more.
Think Help Desk makes opening a service request as easy as sending an email, so there is no need for any “end user” training associated with implementing this in your environment.
On the other hand, Think HelpDesk has extensive reporting capabilities that works to increase the efficiency of your maintenance staffs by having the ability to assign priority tickets, tracking the progress of open issues and even allows for the creation of customizable reports to track the efficiency of the departments, most common issues, and even reports that can support the argument of staffing needs.
Think HelpDesk requires minimal set up and is a hosted product, so it is a much more cost effective solution than those that require valuable server resources.
The best part is that even though the Think HelpDesk is the most user-friendly HelpDesk that is available on the market it is also the most cost effective system available. Not only do you get a lot more functionality than other help desk solutions, but you end up paying a lot less.
To watch a brief video about Think HelpDesk click HERE.
To try a live demo click HERE.
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