Sidekick

Managed Desktop Support

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How we support our desktop support clients

Anti Virus Scans and Updates?

We perform and excel at our managed desktop support and this includes keeping an eye on your Anti Virus Software and ensuring it is updated daily. We pride ourselves on the overall security and safety we provide your network.

Round the Clock Event Log Scans

Our event log scans are non intrusive and allow us to be proactive as soon as an issue occurs. This state of the art approach allows us to keep your network always running smooth and compliant with the highest standards.

Never run out of ink!

We run scans daily on all your network inventory but specifically your printers as well. We will be proactive in keeping an eye on your supply as well as your users demand. 

What about optimization?

In order to have speed is technology, you need to be proactive in maintaining your equipment. Defragmentation is a process that reduces the amount of fragmentation. It does this by physically organizing the contents of the mass storage device used to store files into the smallest number of contiguous regions. We proactively de-frag your computers to keep it running smooth, secure, and functional.

When do you patch my OS?

We provide a testing and delivery on all Microsoft patches on Microsoft patch Tuesday. This allows you to get the patches the day they come up with the knowledge that they will work with your current IT infrastructure. 

Ransomware protection

On all our Managed desktops we proactively defend against ransom-ware, not only with your firewall and network but with tools that also identify and de-encrypt ransom-ware as it happens, allowing you to save potentially your business.

Regionally Based Staff - No Outsourcing
Certified MSP Staff
Certified Engineering Staff
HIPAA Trained
Strong Vendor Relations
Continued Certification & Training
7x24x365 Live Call Center
Over 25 Years of Experience!
Thousands of Devices already covered by Sidekick support

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