How we help our friends in

Government & Municipals

Government organizations are required to keep vast amounts of information and keep it completely confidential. They must have systems and processes in place, to not only protect all this data, but also to effectively manage and archive it. If government workers are on a project and are slowed down because of IT problems, this could jeopardize their cases and impact the firm’s revenue. There is no question but that they must have reliable technology they can count on, with a support team in place at all times. Think Tank NTG’s Managed IT Services designed for security and compliance first.

Manage

Manage

Configuration Management
Incident Management
Problem Management
Change Management
Vendor Management
analyze

Analyze

Performance Analytics
Compliance Analysis
Capacity Analysis

Optimize

Optimize

Updates/Patches
IT Lifecycle Action Plan
Performance Benchmarks
Continual Service Improvements

monitor

Monitor

Optimum Systems Visibility
24x7x365
Support Services Security
Network/Systems Alerting

Are you ready to get started?

What we offer our friends in Goverment

Anti Virus Scans and Updates?

We perform and excel at our managed desktop support and this includes keeping an eye on your Anti Virus Software and ensuring it is updated daily. We pride ourselves on the overall security and safety we provide your network.

Round the Clock Event Log Scans

Our event log scans are non intrusive and allow us to be proactive as soon as an issue occurs. This state of the art approach allows us to keep your network always running smooth and compliant with the highest standards.

Never run out of ink!

We run scans daily on all your network inventory but specifically your printers as well. We will be proactive in keeping an eye on your supply as well as your users demand. 

What about optimization?

In order to have speed is technology, you need to be proactive in maintaining your equipment. Defragmentation is a process that reduces the amount of fragmentation. It does this by physically organizing the contents of the mass storage device used to store files into the smallest number of contiguous regions. We proactively de-frag your computers to keep it running smooth, secure, and functional.

When do you patch my OS?

We provide a testing and delivery on all Microsoft patches on Microsoft patch Tuesday. This allows you to get the patches the day they come up with the knowledge that they will work with your current IT infrastructure. 

Ransomware protection

On all our Managed desktops we proactively defend against ransom-ware, not only with your firewall and network but with tools that also identify and de-encrypt ransom-ware as it happens, allowing you to save potentially your business.

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Regionally Based Staff - No Outsourcing
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Certified MSP Staff
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Certified Engineering Staff
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HIPAA Trained
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Strong Vendor Relations
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Continued Certification & Training
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7x24x365 Live Call Center
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Over 25 Years of Experience!
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Thousands of Devices already covered by Sidekick support

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