Remote IT Services
All of a sudden your network goes down and your IT team has spent the entire day struggling to get it back up and nothing has worked. Rather than calling for a technician to come out and then waiting forever to get everything back up and running, our remote IT services can fix the problem quickly and easily. Think Tank NTG has the ability to plug into your network from our location, making it a fast and extremely convenient way for you to get the problem solved.
When Think Tank NTG joins your team, we bring all of this with us:
- Extensive Services– We have the ability to handle all your IT needs, from desktop and server support to remote viral and malware protection.
- Flat-Fee IT– We customize our managed IT services to fit your specific needs, at a very reasonable fixed price.
- More capital – Our team can handle all your issues, which means you do not need to go to the expense of hiring a full-time IT specialist.
With Think Tank NTG at your disposal, you have the peace-of-mind and freedom to grow your business in NorthWest Indiana. Please give us a call today to discuss your needs and how we can meet them.
We perform and excel at our managed desktop support and this includes keeping an eye on your Anti Virus Software and ensuring it is updated daily. We pride ourselves on the overall security and safety we provide your network.
Our event log scans are non intrusive and allow us to be proactive as soon as an issue occurs. This state of the art approach allows us to keep your network always running smooth and compliant with the highest standards.
We run scans daily on all your network inventory but specifically your printers as well. We will be proactive in keeping an eye on your supply as well as your users demand.
In order to have speed is technology, you need to be proactive in maintaining your equipment. Defragmentation is a process that reduces the amount of fragmentation. It does this by physically organizing the contents of the mass storage device used to store files into the smallest number of contiguous regions. We proactively de-frag your computers to keep it running smooth, secure, and functional.
We provide a testing and delivery on all Microsoft patches on Microsoft patch Tuesday. This allows you to get the patches the day they come up with the knowledge that they will work with your current IT infrastructure.
On all our Managed desktops we proactively defend against ransom-ware, not only with your firewall and network but with tools that also identify and de-encrypt ransom-ware as it happens, allowing you to save potentially your business.