Sidekick

Managed Servers

Your Sidekick Managed Servers are monitored 24x7 for issues, threats, pending problems, as well as required updates and patches. Services will be patched, optimized, and secured ensuring your business servers remain operational and available for you, and your customers. You can rest easy knowing that your Sidekick never sleeps, takes a vacation or finds another job. Your managed servers will be protected and maintained by your Sidekick staff all day, everyday.

How we Manage your Servers

Manage

Manage

Configuration Management
Incident Management
Problem Management
Change Management
Vendor Management
analyze

Analyze

Performance Analytics
Compliance Analysis
Capacity Analysis

Optimize

Optimize

Updates/Patches
IT Lifecycle Action Plan
Performance Benchmarks
Continual Service Improvements

monitor

Monitor

Optimum Systems Visibility
24x7x365
Support Services Security
Network/Systems Alerting
Regionally Based Staff - No Outsourcing
Certified MSP Staff
Certified Engineering Staff
HIPAA Trained
Strong Vendor Relations
Continued Certification & Training
7x24x365 Live Call Center
Over 25 Years of Experience!
Thousands of Devices already covered by Sidekick support

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